Job Description: Lab Operations Manager
Department: Clinical Laboratory
Reports to: Medical Director
The manager/supervisor, under the general direction of the laboratory director supervises technical personnel and the
reporting of findings, perform tests requiring special scientific skills, and, in the absence of the director, is responsible for the proper performance of all laboratory procedures.
One of the following requirements:
- a physician licensed to practice medicine or osteopathy in the State of New York or an individual who has earned a doctoral degree from an accredited institution with a chemical, physical or biological science as his major subject and subsequent to graduation, have had at least 2 years of experience in one of the laboratory specialties in a clinical laboratory
- holds a degree of master of arts or master of science from an accredited institution with a major in one of the chemical, physical or biological sciences and, subsequent to graduation, has had at least 4 years of pertinent laboratory experience of which not less than 2 years have been spent working in the designated laboratory specialty in a clinical laboratory
- is qualified as a medical technologist and has had at least 6 years of pertinent clinical laboratory experience
- is qualified as a cytotechnologist and has had at least 4 years of pertinent clinical laboratory experience in cytotechnology in a clinical laboratory
Essential Duties and Responsibilities:
- Supervise test performance by testing personnel on a day-to-day basis
- Monitor laboratory processes to ensure that acceptable levels of analytic performance are maintained
- Assure that all remedial actions are taken
- In the event of non-conformances, ensure that results of test examinations are not reported until all corrective actions have been taken
- Provide training to personnel
- Evaluate personnel as being competent for assigned tasks
- Chemical analysis of body fluids, including blood and urine
- Analyze laboratory findings to check the accuracy of the results.
- Enter data from analysis of medical tests and clinical results into computer for storage
- Document all quality control activities, instrument and procedural calibrations and maintenance
- Perform proficiency testing for the clinical tests
- Set up, clean and maintain laboratory equipment
- Provide technical information about test results to physicians
- Respond appropriately to results with the status of STAT
- Prepare reagents necessary for daily operations
- Ensure an adequate level of reagents and supplies for testing
- Notify nursing home and/or physician of critical lab values
- Maintain current knowledge of the laboratory policy, state, federal and other regulatory requirements.
- Present all records and procedures to various accrediting inspectors as
- Manage and operate laboratory equipment safely and correctly.
- Consult with other departments, as appropriate, to collaborate in patient care and performance improvement activities.
- Review pending and outstanding reports on every shift and follow up to resolve outstanding specimens.
- Establish Preventative Maintenance schedules and ensure that they are completed
- Review work with subordinates
- Monitor compliance with Laboratory Safety Policies
- Participate in recruiting of new Medical Technologist
- Participate directly in writing policies and protocols for new or changed procedures
- Assure proper calibration and function of Laboratory equipment
- Maintain logs of all preventative maintenance and remedial action for each piece of equipment
- Assist in developing and assure documentation of Quality Assurance/ Quality Control program to comply with all regulatory standards
- Supervise Medical Technologist and Laboratory support personnel working in the respective area
- Assume management in the absence of respective laboratory director